We’re here to help.

Whether you have a question about our hats, sizing, shipping, returns, or your order, our customer service team is happy to assist.

Customer Support

Email: zvdbmuvlte5129@hotmail.com
Phone: +852 6098 3829

For the fastest assistance, we recommend contacting us by email and including your order number when your inquiry is related to an existing order.

What Can We Help With?

Our customer service team can assist you with:

• Product and hat sizing questions

• Order status and tracking

• Shipping inquiries

• Returns and exchanges

• Product-related questions

• Order changes or cancellations

• Other questions regarding your MAXEVON purchase

Customer Service Hours

We aim to respond to customer inquiries as soon as possible, usually within 1–2 business days.

Response times may be slightly longer during weekends, holidays, or periods of high customer demand.

Before Contacting Us

If you are contacting us about an existing order, please provide your order number and the email address used when placing your order. This helps us locate your order and provide assistance more efficiently.

Thank you for choosing MAXEVON.

We appreciate your support and look forward to helping you.